Privacy Policy
At Sammy's Suds ("we," "our," or "us"), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cincyautodetailing.com, use our mobile detailing services, or interact with us online.
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1. Information We Collect
We may collect personal information from you in various ways, including:
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Directly from You: When you book a service, request a quote, fill out a form, contact us via phone or email, or sign up for our newsletter. This may include:
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Name
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Email address
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Phone number
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Physical address (for service location)
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Vehicle information (make, model, year, license plate if necessary for booking/service)
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Payment information (processed securely via third-party processors, we do not store full credit card details)
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Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and Browse activity using cookies and similar technologies. This may include:
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IP address
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Browser type and version
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Pages visited
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Time spent on pages
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Referring URL
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Operating system
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2. How We Use Your Information
We use the information we collect for various purposes, including:
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Providing Services: To schedule and perform your mobile auto detailing services, communicate about your appointment, and process payments.
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Communication: To respond to your inquiries, provide customer support, send service reminders, and send marketing communications (with your consent).
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Improving Our Services: To understand how our website is used, analyze service demand, and enhance our offerings.
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Marketing & Promotions: To inform you about special offers, new services, or events that may be of interest to you (you can opt-out of marketing communications).
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Security & Fraud Prevention: To protect our website and services from unauthorized access, fraud, or other illegal activities.
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Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, analytics, and marketing. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
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Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
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Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
4. Your Choices & Rights
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Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.
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Cookies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies, but this may affect the functionality of our website.
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Access & Correction: You may have the right to request access to or correction of your personal information that we hold. Please contact us to make such requests.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Sammy's Suds. We are not responsible for the privacy practices or content of other websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sammy's Suds
513-349-0547